Rohan Mehta

Payments & Consumer-Recovery Editor, PayoutMitra

Rohan Mehta writes PayoutMitra's payout, KYC and refund guidance. He works from primary sources — NPCI UPI grievance procedures, RBI circulars on failed-transaction turnaround times, and CBDT rules on online-gaming TDS — and frames every fix as a documented escalation path rather than first-hand anecdote. Since PROGA ended cash play in India, his focus has been the wind-down side of the problem: how stranded balances actually move, which escalation routes still have someone at the other end, and how quickly an operator's support channel decays after it stops taking deposits.

Credentials

• Covers Indian digital-payments consumer protection (UPI dispute redressal, RBI ombudsman, NCH escalation)
• Sources guidance from NPCI, RBI and CBDT primary documents — not unverifiable personal testing claims

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